Is repair better than replacement?
Repairs are usually better value than replacement. The hard part is knowing when to do which. People often throw away perfectly good appliances, fearing that calling the "service guy" will cost an arm and a leg. One of the main reasons for writing off an appliance is that the customer often leaves it too long before calling for a service. As soon as you notice an unusual noise or less than satisfactory results from your appliance you should keep a close eye on it over a few cycles. if the problem persists call Bray Service Centre. Don't wait until the machine stops - that can be too late!
Repairs are carried out on a "fixed charge" basis. There is a fixed charge that covers call-out and labour, if parts have to be ordered in and a second call made to complete the job, it is still covered by the same fixed charge. Parts are charged on top of the fixed charge. This way you know how much you will pay, unlike hourly rates that can go on indefinitely. All repairs are covered by a one year Guarantee on parts and labour.
Fixed pricing plus guarantee equals Peace of Mind!
All repairs are carried out by a fully qualified engineer with over 20 years experience in domestic appliance servicing. We are fully insured to carry out appliance repairs in your home and have the utmost respect for your machine and your property. We are used by many letting agent from Dublin to Wicklow. All, yes ALL of our work in the past 10 years has come from regular customers or from word-of-mouth reccomendations
Some common problems you may be able to fix yourself!
There are a number of faults you may be able to rectify without calling an engineer.
Dryer stops before clothes are dry.
With modern Sensor dryers the machine stops automatically when the load is dry. If there is a mixed load in the dryer, i.e. natural fibres and synthetics. The synthetics will dry quicker and the sensor may measure these and finish the cycle before the complete load is dry! Try separating synthetics and natural materials before loading the dryer.
Washing machine doesn't spin
Check that the drain pump isn't blocked. Check that the "No-Spin" button hasn't been pushed. Check that there isn't a very mixed load that might cause an imbalance, which would cause the machine to abort the spin.
Washing machine won't fill.
Check tap is open. Check that inlet hose isn't kinked. Check filter in inlet hose. Check that there is water.
Washing machine won't empty.
Check if Drain pump filter blocked. Machine may have been set on rinse-hold or no-spin. Check if drain hose is blocked.
Dishwasher doesn't clean dishes properly.
Check that spray arm holes are not blocked. Check that there is not a fork or other object preventing the bottom arm from rotating. Check that there is not a tall glass or plate preventing the top arm from rotating. Check that you have been using dishwasher salt. This is essential to prevent break-down of the water softener. Salt in tablets does not perform this function.
Oven doesn't heat.
Check that timer is set correctly. Check that correct function is selected.
Washing machine won't start.
Check that door is closed properly.
